Public Records Request

NORTH ANDOVER FIRE DEPARTMENT PUBLIC RECORDS ACCESS GUIDELINES

  

NORTH ANDOVER FIRE DEPARTMENT RECORDS ACCESS OFFICER (RAO): 


Chief John Weir
795 Chickering Road 
North Andover, MA 01845  
(978) 688-9590
EMAIL FOR RECORDS REQUESTS: RECORDS@NAFD.US

HOW TO SUBMIT A PUBLIC RECORDS REQUEST  

Public Records Requests may be submitted:  

  1. By Mail 
  2. By Electronic Mail
  3. By Facsimile
  4. In person (by hand) 
  5. Online Form (preferred) 

Telephone requests for Public Records will not be accepted

To facilitate our response to your request, we require that your request be addressed as follows: 

Online: 
Online Public Records Request Form - NAFD

Mail To:  Records Division 
North Andover Fire Department
795 Chickering Road
North Andover MA, 01845

Facsimile Requests To: (978) 688-9594
Clearly marked “ATTN: RECORDS DIVISION.” This fax machine serves several offices, so the RECORDS DIVISION notation is necessary to ensure that it gets to us. 

In-person (in hand) Requests at: 
North Andover Fire Records Department
North Andover Fire Headquarters
795 Chickering Road
North Andover MA, 01845. 

Records Department office hours are:  
Mon- Thur. 9:00am-4:30pm 
Fri. 9:00am-12:00pm  

Although we do not accept public records requests over the phone, the Records Division will be happy to assist with guidance information by phone. We are generally available at the following number from 9:00am to  12:00pm Mon-Fri. Administrative Assistant Office inquiries: (978) 688-9590  

PUBLIC RECORDS FEES  

Public Records fees are set by Statute and regulations promulgated by the Massachusetts Division of  Public Records, Office of the Secretary of the Commonwealth. 950 CMR 32.07 (2). The most commonly  applicable provisions of the Regulations are:  

  • The Records Access Officer may assess a reasonable fee for production of public records. 
  • Where records are copied onto media, the fee may include the actual cost of the storage media. 
  • Where the requestor is unable to receive records in hand or electronically, the fee may include the cost of postage. 
  • There is no copying fee for documents transmitted electronically or via facsimile. ∙ The records officer may assess a fee for time spent compiling, segregating, redacting and producing the record (s), where the required time exceeds two (2) hours as specified in 950 CMR 32.07 (2) (m). 
  • Where a fee is to be assessed, the Records Access Officer will furnish the requestor written itemized good faith estimate before assembling the records. 
  • The North Andover Records Access Officer has waived all fees less than $5.00 per request from non-commercial requestors. 

RECORDS WHICH ARE EXEMPT FROM PUBLIC RECORDS LAW OR WHICH ARE  PROHIBITED FROM RELEASE  

The Massachusetts Public Records Law, M.G.L. c. 66, exempts many types of information from public  access. Some of the more commonly encountered * exceptions are:  

  • Crime victim and victim’s family information.
  • Personal privacy information, particularly relating to marital status, paternity, substance abuse, government assistance, family disputes and reputation. . 
  • Medical information. 
  • Investigatory information which would jeopardize an ongoing investigation or future investigation. 
  • The identity and statements of private citizens who provide information. 
  • Home address, email address and telephone number of police/ fire department employees. 

*These lists of exempt and prohibited information are not complete. There are many additional categories of information which are exempt or prohibited.  

In responding to any Public Records Request, the Records Access Officer must review the requested  information to determine whether it is exempt or prohibited, and determine whether the requested record, or  portions of it, can be released.